Privacy Policy

1. Introduction
We take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal data when you contact us via our web contact form or other means. We comply with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

2. Data Controller
Kasahara TCM, Kreuzstr, 60, 8008, Zurich, Ph;044-585-3150

3. Data We Collect
When you submit our contact form, we may collect the following personal data:

  • Name

  • Contact details (phone number, email, address)

  • Medical condition(s) relevant to treatment eligibility

  • Availability for scheduling

  • Any additional information you voluntarily provide

4. Purpose of Data Processing
We process your data for the following purposes:

  • To assess whether we can provide appropriate treatment for your condition

  • To check appointment availability that matches your schedule

  • To initiate a patient file if you become a patient

  • To communicate with you regarding your inquiry

  • To comply with legal and regulatory obligations

5. Legal Basis for Processing
We process your personal data based on:

  • Your explicit consent (when submitting the contact form)

  • The necessity to take steps at your request prior to entering a treatment agreement

  • Our legal obligations related to medical data handling

6. Data Retention
We retain your personal data only as long as necessary for the purposes stated above or as required by legal and regulatory obligations. If you do not become a patient, your data will be deleted after 6 month. If you become a patient, your data will be stored in accordance with medical record retention laws.

7. Data Security
We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, loss, or misuse.

8. Data Sharing and Third Parties
Your personal data will not be shared with third parties unless:

  • You provide explicit consent

  • It is necessary for legal compliance (e.g., regulatory authorities)

  • It is required for medical treatment coordination with other healthcare providers (with your consent)

9. Your Rights
Under Swiss data protection law, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data when it is no longer needed

  • Withdraw consent for processing where applicable

  • Lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC)

10. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us at:
Kasahara TCM, Kreuzstrasse 60, 8008 Zurich.  Ph;044-585-3150

11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy periodically.